Job Description
About our client
Our client is a logistics service provider with a strong foundation in Hong Kong. Currently, they are looking for an Application Support Engineer to join their team.
About the role
- Handle users' tickets and provide L1/L2 application support regarding company application/system/network issues in a timely manner
- Monitor, manage and troubleshoot applications and systems to ensure a smooth business operation under a team-base
- Perform administration, update, troubleshooting, configuration and health checking on the application & system on a regular basis
- Escalate technical issues to relevant parties, such as internal developers, vendors and network team
- Provide inventory management, documentation, and training to users
Requirements
- Diploma or above in Computer Science, Information Technology or related discipline
- Minimum 1 year of working experience in providing application support; Familiar with SQL command
- Knowledge of system operation and support, such as Linux OS, VMware and Backup solutions, is a plus
- Basic knowledge of networking devices, such as firewalls, Router, LAN/WAN, is a plus
- Good communication skills and team-working spirit
- Good command of English and Chinese(Cantonese & Mandarin)
- On-job training would be provided
Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.