Job Description
Receptionist / CS Officer (Insurance CS Centre)
- Reception and admin duties
- 5-day work, 9 hours per day
- Location: Admiralty
- Immediate availability is preferred
Responsibilities
- Greet all incoming customers and visitors;
- Answer incoming telephone calls and handle customer enquiries;
- Manage meeting room booking system and schedule the booking requests of the Premises; Oversee the daily operation of the Premises;
- Co-ordinate with cleaning contractor to maintain cleanliness and tidiness of the Premises;
- Assist in coordination of event activity, including venue set up and reinstatement;
- Report and follow the maintenance issues with Client's facilities management operation team;
- Prepare monthly service reports including but not limited to daily incoming call and customer enquiries summary and incident report (if any} to Client for record purpose;
- Replenish and order the stock of standard consumables items in the concierge counter.
- Collect quotation for various project and works
Requirements
- At least 2 years of experience in customer service, office reception or administration work
- Experience in CS centre of insurance or financial companies will be a plus
- Strong communication and interpersonal skills, good team player
- Proficient in spoken and written English and Chinese
- Responsible, pro-active, polite and positive manner and working attitude
- Good command of MS Office and word processing
- Immediate availability is preferred
Interested parties please send your application letter and full resume with current / expected salary and availability by clicking "Apply now" or whatsApp 6764 0288. Information collected will be treated in strict confidence and only be used for recruitment purpose.
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