Duty Officer (Cargo Service, up to 30K)
Job Title: | Duty Officer (Cargo Service, up to 30K) |
Contract Type: | Permanent |
Location: | Islands District |
Industry: | Procurement & Supply Chain |
Reference: | 57110_1720000060 |
Contact Name: | Derek Lok |
Contact Email: |
Job Description
Key Responsibilities:
Daily Operations:
- Monitor cargo processing metrics, ULD management, and special cargo movements
- Resolve discrepancies and ensure accuracy of loadsheets, flight reports, and documentation
- Arrange special handling as needed (oversized/heavy cargo, etc.)
- Handle incident reports, Cargo Alerts, and provide rapid response during disruptions
- Maintain equipment and asset usage
People Management:
- Motivate and develop staff by reviewing their skills
- Optimize staffing to meet or exceed service standards
- Manage manpower across units, especially during disruptions
- Monitor attendance and take appropriate actions
- Establish clear procedures and guidelines for staff through briefings, emails, and policy recommendations
- Ensure ramp and warehouse safety by reminding staff
Requirements:
- Post-secondary qualification
- Minimum 5 years of airline industry experience, including 3 years in a supervisory role
- Cargo operations experience preferred
- Strong leadership, problem-solving, and communication skills
- Proficiency in English and Chinese
- Ability to work independently and under pressure
- Willingness to work shift patterns
Working hours:
- Five days week, 9 hours per shift
Location:
- Chek Lap Kok
Click "Apply Now" to apply for this position or call Derek Lok at +852 3180 4947 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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