General Manager (Store Operation - multi-stores)
Job Title: | General Manager (Store Operation - multi-stores) |
Contract Type: | Permanent |
Location: | Hong Kong |
Industry: | Sales & Marketing |
Reference: | 55419_1707125878 |
Contact Name: | Andy Lo |
Contact Email: | andy.lo@kos-intl.com |
Job Description
About Our Client
Our client is a market leader in the health and wellness sector offering a comprehensive range of health and wellness services. They are seeking a highly qualified and dynamic individual to join the team as the General Manager to develop strategic plans and manage multi-service centres.
Responsibility
- Craft and execute strategies to enhance profitability, minimize expenses, and optimize overall store effectiveness.
- Evaluate sales data, market trends, and customer insights to identify growth opportunities and devise actionable plans to boost sales revenue.
- Supervise and oversee all facets of our retail division's operations, including store performance, inventory control, visual merchandising, and customer service.
- Lead a team of store managers, offering guidance, assistance, and training to ensure consistent operational excellence and exceptional customer experiences.
- Nurture a positive and collaborative work environment, fostering teamwork, employee growth, and a customer-centric culture throughout all stores.
- Monitor and manage the financial performance of the retail division and multi-stores, ensuring the achievement or surpassing of financial objectives.
- Keep up-to-date with industry trends, competitors, and emerging technologies to drive innovation and maintain a competitive advantage.
Requirements:
- Bachelor's degree in Business Administration, Retail Management, or a related field
- A minimum of 8 years of experience in a senior management role in the retail, cosmetic, telecom industries, overseeing multiple stores and driving sales revenues
- Proven track record of achieving and exceeding sales targets and improving profitability
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
- Excellent leadership and communication skills, with the ability to inspire and motivate a diverse team
- Exceptional organizational and problem-solving abilities, with a keen attention to detail
- A customer-centric mindset and a passion for delivering exceptional customer service
- Good command in spoken and written English and Mandarin
Click "Apply Now" to apply for this position or call Andy Lo at +852 3180 4937 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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