Connecting...

Banner Default Image

(Regional) Assistant CRM Manager - Luxury Fashion

Job Title: (Regional) Assistant CRM Manager - Luxury Fashion
Contract Type: Permanent
Location: Tsim Sha Tsui, Yau Tsim Mong District
Industry: Sales & Marketing
Reference: 58147_1721984853
Contact Name: Alice Lam
Contact Email:

Job Description

Responsibilities:

  • Assist in developing and implementing CRM strategies to cultivate and maintain customer relationships.
  • Analyze customer data and market trends to identify opportunities for enhancing customer engagement and retention.
  • Collaborate with the marketing and retail teams to create targeted campaigns and promotions based on customer segmentation and preferences.
  • Manage the CRM system and ensure accurate and timely capture of customer information.
  • Monitor and report on key CRM metrics to measure the effectiveness of initiatives and identify areas for improvement.
  • Work closely with the sales team and HQ to align CRM initiatives with business objectives and sales targets.
  • Provide support in training and educating staff on CRM best practices and procedures.

Requirements:

  • Bachelor's degree in Marketing, Business Administration or related field.
  • Proven experience in CRM, preferably in a retail or luxury fashion environment.
  • Strong analytical skills with the ability to interpret data and make strategic recommendations.
  • Excellent communication and interpersonal skills.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.
  • Ability to multitask and work effectively in a fast-paced, dynamic environment.
  • Fluency in English and Mandarin is preferred.

Click "Apply Now" to apply for this position or call Alice Lam at +852 3180 4957 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Get similar jobs like these by email

By submitting your details you agree to our Privacy Policy

Share this job

Similar jobs