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System Analyst (Internal Service System) ~ Up56K

Job Title: System Analyst (Internal Service System) ~ Up56K
Contract Type: Permanent
Location: Tsuen Wan District
Industry: Technology
Reference: 58617_1723193173
Contact Name: Miley Guan
Contact Email:

Job Description

Job Summary:

We are seeking an experienced System Analyst to join our team. The role requires close collaboration with business units to understand their needs and translate them into effective technical solutions. The ideal candidate will have at least 5 years of experience in the IT industry, proficiency in multiple programming languages, and experience leading teams or managing vendors.



Key Responsibilities:

  1. Requirements Analysis: Gather and analyze business requirements, ensuring all stakeholders' needs are fully understood and documented.
  2. System Design: Design and develop efficient, scalable solutions that meet business requirements.
  3. Process Improvement: Identify inefficiencies in existing processes and propose improvements.
  4. Project Management: Assist project managers with planning, monitoring progress, and ensuring projects are completed on time.
  5. Provide Level 2 support: perform troubleshooting on assigned systems, and collaborate with end users, other IT team members, and vendors to resolve issues.
  6. Technical Guidance: Guide development teams in adopting best practices and technical standards to ensure code quality and performance.
  7. Vendor Management: Manage relationships with external vendors, coordinate contract negotiations, and service delivery.


Qualifications:

  • Bachelor's degree or equivalent in Computer Science, Information Systems, or a related field.
  • At least 5 years of experience in the IT industry, including system analysis, design, and implementation.
  • Proficient in one or more of the following programming languages: Java, PHP, HTML, CSS, JavaScript, Node.js, Python, SQL.
  • Familiarity with ServiceNow and/or leading CRM/ERP products (e.g., Salesforce, Microsoft Dynamics, Oracle) configuration, customization, and integration.
  • Experience leading teams or managing vendors.
  • Strong problem-solving skills and excellent communication abilities.
  • Ability to manage multiple priorities and tasks effectively.
  • Fluently in Chinese(MUST) and English.


Platform Advantages:

  • Stability: We offer a stable work environment that supports long-term career growth.
  • Projects: Join us and you will have the opportunity to work on a variety of projects across different business areas and technology stacks.
  • Young Culture: Our team is vibrant and encourages innovative thinking and personal growth.
  • Competitive Compensation: We offer a competitive compensation package and benefits.

Click "Apply Now" to apply for this position or call Miley Guan at +852 3180 4977 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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