IT Support Analyst, MNC
Job Title: | IT Support Analyst, MNC |
Contract Type: | Permanent |
Location: | Kwun Tong |
Industry: | Technology |
Reference: | 58154_1722034812 |
Contact Name: | Harry Yau |
Contact Email: | harry.yau@kos-intl.com |
Job Description
About our client
Our client is a multinational company based in Europe with several sourcing centers in Asia. In order to handle their business expansion in HK, they are looking for an IT Support Engineer to join their team.
About the role
- Provide L1/2 helpdesk support to end users in a timely and efficient manner
- Working with the team members to perform maintenance and management on internal IT infrastructure, including network, server room and system
- Executing IT infrastructure project implementation under the support of global & local IT team
- Assisting on the IT management tasks, such as SOP and guidelines
- Reporting to senior management in IT and business sector on regular meetings
- Support IT network security activities
Requirements
- 2+ years of relevant working experience in providing IT helpdesk and system administration in an in-house environment
- Experience in providing IT support on the infrastructure side in sizable organization(s), preferably with experience in handling users from a multinational background
- Experience in system operation and support, such as Windows Server, AAD, O365/M365, ticketing system(ServiceNow), conference system, etc.
- Able to troubleshoot and escalate networking issues
- With ITIL/Azure/M365 certification would be an advantage
- Good communication and interpersonal skills with a strong teamwork spirit
- Good command of English and Chinese
Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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