IT Support Analyst, Regional Role
Job Title: | IT Support Analyst, Regional Role |
Contract Type: | Permanent |
Location: | Kowloon |
Industry: | Technology |
Reference: | 54706_1694527462 |
Contact Name: | Harry Yau |
Contact Email: | harry.yau@kos-intl.com |
Job Description
About our client
Our client is a multinational distributor providing cutting-edge electronics products to the global market, and currently, they are looking for an IT Support Analyst to join their IT operations team in Hong Kong.
About the role
- Provide L1/2 IT support on application/infrastructure/security issues to regional end users in a timely and efficient manner
- Working with HQ and local IT team to perform regional project design, management, implementation, etc.
- Assisting with the IT administrative tasks, such as SOP drafting, documentation, license, inventory planning, etc.
- Reporting to senior management and regional stakeholders on regular meetings
- Support IT network operations and security activities
Requirements
- At least 1 years of relevant working experience in providing IT helpdesk
- Experience in providing IT support and operations in a sizable organization on a regional scale
- Familiar with troubleshooting and supporting end-user-side technologies, such as desktop, AD, O365, Teams, SharePoint, conference solutions, etc.
- Familiar with system administration, including system health checking/troubleshooting/configuration, network troubleshooting, Endpoint solutions, data protection tools, etc.
- With ITIL certification would be an advantage
- Good communication and interpersonal skills with a strong teamwork spirit
- Good command of English and Chinese(Both Cantonese and Mandarin)
Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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